I just wanted to really leave a review. Dan came to my home to clean my carpet. He was professional and very courteous. He did a really good job cleaning the carpet. There was something on the carpet that he couldn't get out with the carpet cleaning machine but he has a handy tool in the truck that got it out. I felt he went the extra mile to make sure the carpet was really cleaned and that's what customer service is about.. going the extra mile. I'll definitely be recommending Midwest to all my friend but Dan especially. Please pass this message on to upper management and let Dan know how much I appreciate him. Thank you!